Terms of Service

Last updated: August 7, 2026

These Terms of Service (“Terms”) govern your use of the DESIVARA website and all products, content, and services offered through it. The website is operated by Future Vision AI Technology Limited, a company incorporated in Hong Kong (“we”, “us”, “our”). By accessing or using this website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. About Us

DESIVARA is an adults-only brand offering intimate wellness products. The website is operated by Future Vision AI Technology Limited, UNIT 303, 3/F NEW EAST OCEANCTR NO 9 SCIENCE MUSEUM RDTSIM SHA TSUI, Hong Kong. You may contact us at info@desivara.com for any questions regarding these Terms.

2.Eligibility and Age Requirement

This website and all products are intended exclusively for adults.

  • You must be 18 years of age or older to use this website or purchase products (21 years or older in jurisdictions where the legal adult age is 21).
  • By using this website, you confirm that you are of legal age in your jurisdiction and that the products are legal for you to purchase and possess in your location.
  • We may refuse service, cancel orders, or terminate access at any time if we reasonably believe these requirements are not met.

3. Nature of Products and Health Disclaimer

Our products are intended for personal intimate wellness and are not medical devices unless expressly stated.

  • Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • If you have a medical condition, are pregnant, or have any concern about using intimate products, consult a qualified healthcare professional before use.
  • Stop use immediately if you experience discomfort, irritation, or pain.
  • Product descriptions, images, and specifications are provided for general information and may vary slightly; we make reasonable efforts to keep them accurate but do not warrant that they are error-free.

4. Accounts

Certain features, such as order history and My Account, may require an account.

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information and to update it when necessary.
  • You are responsible for all activity under your account. Notify us immediately of any unauthorized use.

5. Orders, Pricing and Payment

  • All prices are shown inclusive of applicable taxes and duties where required. Import duties and taxes for international orders are included in the price at checkout.
  • All orders are subject to acceptance and availability. We may decline or cancel orders for reasons including, but not limited to: suspected fraud, payment failure, stock unavailability, restricted destinations, or violation of these Terms.
  • Payment must be made through the payment methods offered at checkout. By placing an order you authorize the charge to your chosen payment method.
  • We reserve the right to correct pricing errors before or after an order is placed; if a price is corrected after payment, we will contact you for instructions or refund the difference.

6. Shipping and Delivery

Shipping, delivery timeframes, tracking, and restricted destinations are described in our Shipping & Delivery policy, which forms part of these Terms. We are not liable for delays caused by carriers, customs, or events beyond our reasonable control.

7. Returns, Refunds and Quality Care

Our Refund and Returns Policy and Quality Care promise describe your rights regarding returns, refunds, replacements, and quality issues. By placing an order you agree to the terms set out in those policies.

8. Hygiene and Health Notice

For hygiene reasons, opened items cannot be returned unless they are defective or arrive damaged. Products that have been opened, used, or unsealed may not be eligible for return. Quality issues are handled under our Quality Care promise.

9. Intellectual Property

All content on this website — including text, graphics, logos, images, product designs, photographs, and software — is the property of Future Vision AI Technology Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

10.Prohibited Conduct

You agree not to:

  • Use the website for any unlawful purpose or in violation of these Terms.
  • Attempt to interfere with, disrupt, or gain unauthorized access to the website, its servers, or connected networks.
  • Use automated tools (scrapers, bots) to extract data or content without permission.
  • Misrepresent your age, identity, or any information provided to us.
  • Resell products purchased from us without authorization.

11.Disclaimers

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12.Limitation of Liability

To the maximum extent permitted by law, Future Vision AI Technology Limited, its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or relating to your use of the website or products, even if advised of the possibility of such damages. Our total aggregate liability shall not exceed the amount you paid for the products giving rise to the claim.

13. Privacy

Your use of the website is subject to our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect your personal information.

14. Governing Law and Disputes

These Terms are governed by the laws of Hong Kong Special Administrative Region, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the website after changes constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms? Contact us at info@desivara.com or through our Contact & Support page.