Privacy Policy
Last updated: August 7, 2026
1. Who We Are
DESIVARA is operated by Future Vision AI Technology Limited., UNIT 303, 3/F NEW EAST OCEANCTR NO 9 SCIENCE MUSEUM RDTSIM SHA TSUI HONG KONG. In this policy, “we”, “us”, and “our” refer to Future Vision AI Technology Limited. and the DESIVARA brand.
2. Information We Collect
- Information you provide: name, email address, shipping and billing address, phone number, payment details, and anything you share when placing an order, creating an account, contacting support, or subscribing to our newsletter.
- Order information: products purchased, order numbers, dates, delivery preferences, and correspondence about your orders.
- Information collected automatically: device type, browser, IP address, pages visited, referring URLs, and cookie data (see Section 7).
3. How We Use Your Information
- To process and fulfill your orders: payment processing, fulfillment, shipping, and order updates.
- To provide customer support and answer inquiries.
- To send marketing emails only with your consent — you may unsubscribe at any time.
- To prevent fraud and comply with legal obligations.
- To understand and improve our website and shopping experience.
4. Legal Bases (EU/UK Customers)
We process personal data under the following legal bases: performance of a contract (orders), consent (marketing), legitimate interests (fraud prevention and site security), and legal obligation (tax and record-keeping).
5. Sharing Your Information
We share personal data only with service providers necessary to operate the business, and we do not sell, rent, or trade personal data:
- Payment processing: Airwalle / CCBill
- Shipping carriers: USPS / UPS
- Email marketing platform: Klaviyo
- Analytics and advertising: Google Analytics 4, Meta Pixel
- Website hosting provider and professional advisors, as required
We never share your purchase history with third parties for their own marketing purposes.
6. Discreet Billing & Privacy Promise
Your credit card statement will show a discreet billing descriptor, and orders ship in unmarked packaging with no branding, as described on our Discreet Shipping page. We practice data minimization: we collect only what is needed to serve you, and we never sell customer lists.
7. Cookies
- Necessary cookies: required for cart and checkout functionality (WooCommerce).
- Analytics cookies: Google Analytics 4, to understand site usage.
- Marketing cookies: Meta Pixel, to measure advertising effectiveness. You can manage cookies through our cookie consent banner or your browser settings.
8. Your Rights
- California (CCPA/CPRA): you have the right to know what personal data we collect, request deletion, correct inaccurate data, and opt out of the sale or sharing of your personal data. We do not sell your personal data. We will not discriminate against you for exercising these rights. To make a request, email info@desivara.com.
- EU/UK (GDPR): you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing. You also have the right to lodge a complaint with your local supervisory authority.
9. Data Retention
- Order records: 7 years (tax and legal requirements).
- Marketing data: until you unsubscribe or request deletion.
- Analytics data: per the retention settings of our analytics tools.
10. Security
We use SSL encryption across our site, restrict internal access to personal data, and do not store full card numbers — payment data is handled directly by our payment processors (Airwalle / CCBill).
11. Children
Our products are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with data, contact us and we will delete it.
12. International Transfers
We serve customers in the EU and UK. Personal data may be transferred to and processed in the United States, protected by appropriate safeguards including Standard Contractual Clauses.
13. Changes to This Policy
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.
14. Contact
Future Vision AI Technology Limited., UNIT 303, 3/F NEW EAST OCEANCTR NO 9 SCIENCE MUSEUM RDTSIM SHA TSUI HONG KONG info@desivara.com · or via our Contact page.